Privacy Policy

At ElysianStays, we prioritize your privacy and are dedicated to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By accessing our website, you agree to the terms described here.

1. Information We Collect

To improve your experience, we may gather the following types of information:

a) Personal Information
You may choose to provide personal details when interacting with our services, such as:

Name Contact information (e.g., email address, phone number)
Payment details for bookings and transactions

b) Non-Personal Information
We automatically collect non-identifiable data to enhance site performance, including:

IP address
Browser type and device information
Pages visited and time spent on site
Referring websites or sources

This information helps us analyze user behavior and improve our website’s functionality.

2. How We Use Your Information

We use collected data for purposes such as:

Enhancing User Experience: Customizing content and providing tailored recommendations
Managing Transactions: Processing bookings, payments, and customer inquiries
Communication: Sending updates, promotions, and responses to inquiries (with your consent)
Website Optimization: Monitoring site performance and refining features
We do not share your personal data with third parties for marketing purposes without your explicit consent.

3. Use of Cookies

Our website uses cookies to improve functionality and personalize your experience. Cookies are small files stored on your device that remember your preferences. Types of Cookies We Use:

Essential Cookies: Required for core website functionality
Performance Cookies: Analyze site usage and improve performance
Functional Cookies: Store user preferences for customized features
You can manage your cookie preferences through your browser settings; however, disabling cookies may affect site performance.

4. Data Protection

We employ robust security measures to safeguard your personal data from unauthorized access, misuse, or loss. While we strive to ensure high-level security, no online platform can guarantee absolute protection.

5. Third-Party Services

We may partner with third-party services such as analytics providers and payment processors. These providers operate independently, and their data handling practices are governed by their own privacy policies.

6. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you
Correction: Update inaccurate or incomplete information
Deletion: Request data removal (subject to legal requirements)
Withdraw Consent: Opt out of marketing communications at any time

To exercise these rights, please contact our support team via the provided channels.

7. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

8. Contact Us
If you have any questions about this policy or how your data is managed, please reach out to us through the contact details available on our website.

Your privacy matters to us, and we are committed to protecting your personal information with care and transparency.